As I mentioned in an earlier post, today, I’m heading to Spain to see Coldplay play live in Madrid at the world famous Plaza de Toros de Las Ventas! Yes, that’s a bullring! It’s all part of the Amex Unstaged experience, and I’m so lucky to be one of the four bloggers in all of Canada who get to go. (I’m actually the only one not from Toronto, so I’ll try to represent all the other provinces and territories as best as I can!)

This is actually my second trip to Spain.  Back in university, I lived in Granada for a few months because I wanted to learn Spanish.  It was an amazing experience, albeit a little stressful, since a kid from New Brunswick had no right planning a two-month-long trip to Spain by himself. This week’s trip to Madrid will be great because last time I was there, I was so tired from the planning and overwhelmed at the new language that I actually slept for a few hours in the Prado museum.

Because the focus of the trip will be the Unstaged experience, we will have only a day or so of free time, so I wanted to make sure that, this time, I get to see as much of Madrid as possible. And so enters the Amex Concierge. Think Siri, but an actual live person. In preparation of our trip, the Concierge team – available to Platinum and Centurion Cardmembers – booked our flights and hotels and made the whole experience super easy.

When I go travelling, I like to pack in as much as I can.  That’s why I usually travel alone, because very few people can adapt to my “Sleep When You’re Dead” motto, instilled in me by my father.  So I was super excited that my concierge could also help me plan what I was going to do with a few days in Madrid. I love taking photos, so I said a great walking tour or a boat tour would be great.  Another one of the bloggers suggested a soccer game… sorry, I mean football game … and I nearly died.  Of course, how could I go to Spain and not see a real football game! Then there’s the food. Ohhh, the food. I’m so excited to find some real paella. Just thinking about it now, makes my palms sweat.

What I loved about the Amex concierge is that they organize the trip for us directly based on our ‘must do’ wishlist. Now if I knew I had a few weeks in Madrid, I would probably spend a ton of time on the Internet researching, reading reviews, checking travel guides. But if an Amex concierge can do it for me, that takes away A LOT of stress. After we spoke on the phone, I got a complete itinerary of the activities available to me, including distances from the hotel, costs and how long each activity might take. I’ve printed off all of the recommendations and when I land on Tuesday, I know I’m going to have an amazing 72 hours.

What’s even better is that once I get to Spain, itinerary in hand, I have a 1-800 number that I can call if I need some last-minute advice or have any questions. It’s super important to me that I don’t waste a second of my trip, and with the Amex concierge, I know that I won’t.

Stand by for photos … lots and lots of photos.

Mike Morrison


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